Authenticated sending domain
SPF, DKIM and DMARC set up on your domain, so receiving servers trust the mail and your messages are not filtered before anyone sees them.
Email that lands in the inbox, not the spam folder.
Transactional email is invisible when it works and a support crisis when it does not. Most of the difference is domain configuration nobody thinks about until delivery fails.
Password resets, receipts, notifications, approvals — a surprising amount of a product's usefulness travels by email, and it only works if the mail actually arrives. That depends on sending from an authenticated domain with SPF, DKIM and DMARC configured correctly, keeping the sending reputation clean, and handling bounces and complaints instead of continuing to mail an address that no longer exists.
Off until you need it. Turning it on is a toggle — not a project, not a rebuild. See how capability arrives as you grow.
Providers
What we connect to
Available means built and running in production today. On request means we will build it for your application — it is not pre-built, and we will not imply otherwise.
Available
- Mailgun
- SendGrid
On request
- Amazon SESWhere volume makes cost the deciding factor
- PostmarkStrong transactional deliverability
- Microsoft 365 / Gmail send-asWhere mail must come from a real mailbox
What you get
The part that is not just an API key
Templates you can change
Content that can be edited without a deployment, with the branding consistent across every message the application sends.
Bounces and complaints handled
Hard bounces suppressed, complaints honoured, and repeated failures surfaced — which is what protects your sending reputation over time.
Delivery you can see
Whether a specific message was accepted, delivered, bounced or opened. When a customer says "I never got it", there is an answer.
Inbound email as a trigger
Mail sent to an address can start a workflow in the application — a reply files itself, an attachment gets processed, a request becomes a ticket.
For example
What this looks like in practice
Account lifecycle mail
Verification, password reset and invitation emails that arrive within seconds, because they are the messages users are actively waiting for.
Document delivery
Invoices and reports emailed as PDFs, with delivery confirmed and failures visible rather than assumed.
Release announcements
The weekly or monthly digest telling your customers what you shipped, sent automatically from the help centre through this same provider.
Inbound processing
Suppliers email documents to a dedicated address; an agent reads them, files them and flags only the exceptions.